[Last Updated: December 31, 2019]
Collectively the “ZINGFIT Services”.
“End User” means any individual who interacts with the ZINGFIT Services and individuals who schedule classes, purchase services and otherwise interact with our Client Studios through the ZINGFIT Services.
“Other Information” is any information that does not reveal your specific identity or does not directly relate to an individual, such as ZINGFIT App usage data.
“Personal Information” is information that identifies you as an individual or relates to an identifiable person, such as name, postal address, telephone number, email address, credit card number, and social media account ID. It does not include strings of code such as browser cookie IDs.
“Client Studio” is any business or entity that subscribes to (or otherwise accesses or uses) our ZINGFIT System.
Personal Information we may collect or obtain includes:
Through the ZINGFIT ServicesWe collect information about you whenever you use the ZINGFIT Services, for example:
If you are a Client Studio, when you sign up for our ZINGFIT System, we ask for your company name, address, phone number, email, credit card information, tax identification number, and other information about your business, as well as names and email addresses of authorized individuals on your account. We also collect Personal Information about your customers that they provide to the ZINGFIT Services when they initiate a transaction or otherwise interact with you, such as to book a class or make a purchase. If you attend one of our events (e.g., a tradeshow, webinar, or training), we may ask for your feedback, contact details or other information to follow-up with you, such as send you marketing communications consistent with your choices.
If you are an End User, we collect information about you when you interact with the ZINGFIT Services. For example, if you initiate a transaction through the ZINGFIT Service, such as a purchase, we may collect your Personal Information as well as any other information you provide in order to process the transaction. This information may be shared with third parties solely for the purposes of processing such transactions on your behalf. We encrypt credit card numbers using industry standard technology. We may also collect other Personal Information at the request of the Client Studio you are transacting with or through. We may also store information that your computer or mobile device provides to us in connection with your use of the ZINGFIT Services, such as IP address.
From other sources
In addition to the information we collect from you through ZINGFIT Services, we may receive information about you from other sources, such as public databases, strategic and joint marketing partners, social media pages and platforms, people with whom you are friends or otherwise connected on social media platforms, as well as from other third parties. For example, if you elect to connect your social media account to your ZINGFIT App account, certain information from your social media account may be shared with us, including information that’s part of your profile or your friends’ profiles. We may also collect other Personal Information through the ZINGFIT Services under the direction of our Client Studios.
We may use your Personal Information for legitimate business purposes, including:
We will engage in these activities to manage our contractual relationship with you, with your consent, and/or to comply with a legal obligation.
We will engage in this activity with your consent, to manage our contractual relationship with you, or where we have a legitimate interest.
We will engage in this activity because we have a legitimate interest.
We will engage in these activities to comply with a legal obligation or because we have a legitimate interest.
To the extent that we process your Personal Information based on your consent, you may withdraw your consent at any time.
We may disclose your Personal Information:
Please note that we may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then we may use it for all the purposes for which we use and disclose Personal Information. In some instances, we may combine Other Information with Personal Information. If we combine any Other Information with Personal Information, we will treat the combined information as Personal Information.
In the context of an onward transfer, zingfit has responsibility for the processing of personal information it receives under the Privacy Shield and subsequently transfers to a third party acting as an agent on its behalf. Zingfit shall remain liable under the Principles if its agent processes such personal information in a manner inconsistent with the Principles, unless the organization proves that it is not responsible for the event giving rise to the damage.
Where applicable law allows for such a request, if you would like to request to access, correct, object to the use, restrict or delete Personal Information that you have previously provided to us, or if you would like to request to receive an electronic copy of your Personal Information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may contact ZINGFIT at email@example.com with the subject line “Data Subject Request.” We will respond to your request consistent with applicable law.
For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable. Moreover, where you are an End User, ZINGFIT may need to forward your request and refer you to your Client Studio who may be better placed to address your request.
Please note that we may need to retain certain information for record-keeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the Personal Information provided until after the completion of such purchase or promotion). There may also be residual information that will remain within our databases and other records, which will not be removed.
If you are under 18 years of age and a user of the ZINGFIT Services, you may also be entitled to ask us to remove content or information that you have posted to the ZINGFIT Service by submitting a request to firstname.lastname@example.org. Please note that your request does not ensure complete or comprehensive removal of the content or information.
If you are a customer of one of our Client Studios and would no longer like to be contacted by one of our Client Studios, or would like request the exercise of a right as set out above in relation to Personal Information held by a Client Studio, please contact the Client Studio directly.
Our websites offer publicly accessible message boards, blogs, and community forums. Please keep in mind that if you directly disclose Personal Information through ZINGFIT public message boards, blogs, or forums, this information may be collected and used by others. To request removal of your Personal Information from our blog or community forum, contact us at email@example.com. In some cases, we may not be able to remove your Personal Information or some content (if, for example, it is reposted by another user), in which case we will let you know if we are unable to do so and why.
You can log in to some of the ZINGFIT Services using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain Personal Information with us such as your name and email address to pre-populate our sign up form. Some services like Facebook Connect give you the option to post information about your activities on our websites to your profile page to share with others within your network. In addition, when using some of our mobile applications we may allow you a chance to tell friends about our services by accessing the contacts in your Facebook or other social media account.
If you submit any testimonial, rating or review (“Testimonial”) to the ZINGFIT Services, any Personal Information you include in such Testimonial may be displayed in the ZINGFIT Services or on our website. We may engage third-party service providers in connection with the foregoing to collect and/or display such information via our website. If you want your Testimonial removed, please contact us at
Please note that we are not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including any Personal Information you disclose to other organizations through or in connection with the ZINGFIT Services, including our social media pages.
Subject to your right to request the removal of your Personal Information as set forth in Paragraph 6, we will retain your Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include:
The security of Personal Information is a high priority at ZINGFIT. We seek to use reasonable technical, administrative and physical safeguards to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.
The ZINGFIT Services are not directed or targeted at children under the age of sixteen (16), and we request that they do not provide Personal Information through the ZINGFIT Services.
The ZINGFIT Services are controlled and operated by us from the United States and are not intssion as providing an adequate level of data protection according to EEA standards (the full list of these countries is available at
https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en. For transfers from the EEA to countries not considered adequate by the European Commission, we put in place adequate measures, such as standard contractual clauses based on the clauses published at
We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g. information related to racial or ethnic origin, political opinions, religion or other beliefs, biometrics or genetic characteristics, trade union membership or criminal background) on or through the ZINGFIT Services or otherwise to us, except where explicitly requested or consented to.
As a corporation based in the United States, zingfit is subject to the regulatory oversight, investigative, and enforcement powers of the United States Federal Trade Commission.
For the EEA, you may also:
In compliance with the Privacy Shield Principles, zingfit is committed to resolving complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact zingfit at:
zingfit has further committed to refer unresolved Privacy Shield complaints to American Arbitration Association, an alternative dispute resolution provider located in the United States. Please visit
http://go.adr.org/privacyshield.html for more information or to file a complaint. The services of the American Arbitration Association are provided at no cost to you. Under certain circumstances, you may invoke binding arbitration for complaints regarding Privacy Shield compliance not resolved by any of the other Privacy Shield mechanisms.